ZOLL Medical Corporation
develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally!Acute Care Technology
We provide innovative technologies that make a meaningful difference in people’s lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
Fluency in Dutch and strong English skills are required
The position of the ” Technical Service & Business Admin” includes the following administrative tasks. The planning and execution of service processes, the development of service offers, the assumption of tasks, accounting and logistics.
Essential administrative Functions:
- Support on selling and renewing service contracts
- Administration activities related to service sales activities
- Providing (service sales) reports to Management in SFDC
- Order and invoice processing
- Service entry and outgoing inspection
- Spare Parts Administration / Purchasing / Procurement / Stock Count
- Warehousing, packaging, shipping
- Notification of special incidents according to MDR to the supervisor
- Close cooperation with the whole Central Europe Service Team
Essential technical Functions:
- Making sure all tasks are done well on time, minimizing overall TAT (turnaround times)
- Tracking of activities in the Complaint Management System database
- Handling of incoming customer calls and inquiries
- Hands-on contribution to day-to-day output of department
- Ensuring that all legal and regulatory requirements are met in a timely fashion
Skills Requirements:
- Skills in MS Office products, Oracle, SFDC or simular.
- Strong organizational skills, being able to manage own workload proactively
- Be a problem solver, analytical and methodical thinker
- To assist in the promotion and sale of upgrades and options (e.g. service contracts)
- To identify and implement improvements that enhance the customer´s satisfaction with ZOLL
Graag solliciteren?
VLSG verzorgt de werving & selectie namens ZOLL voor deze vacature. Heb je interesse in deze positie en wil je graag solliciteren? Mail dan jouw CV + motivatie naar: info@vlsg.eu Voor meer informatie kun je contact opnemen met VLSG Search Solutions via: 085 – 822 11 55.